Returns & Exchanges

We want you to love your Sister Jane pieces, but if something isn't quite right, you can return your items within 14 days of receipt for a refund or exchange. Please ensure all garments are unworn, unwashed, and still have their original tags attached.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Securely pack your items in their original packaging, ensuring the return form is included inside the parcel to avoid processing delays.

3

Ship the Parcel

Affix the generated shipping label to your package and drop it off at your nearest authorized courier point or local post office.

4

Receive Your Refund

Once our warehouse team inspects your return, we will process your refund to the original payment method within 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing